Frequently Asked Questions
Your guide to shopping with Renova Fashion
What is your standard shipping timeframe?
We offer standard shipping which typically takes 3-7 business days within the continental US. International shipping times vary by location, generally ranging from 10-21 business days.
How can I return an item that doesn't fit?
We accept returns within 30 days of delivery. Items must be in their original condition, unworn, and with all tags attached. Please visit our Returns Portal to start your request.
What payment methods do you accept?
Renova Fashion accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
How do I know which size to order?
Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing your results to our chart, as sizing can vary between different cuts and styles.
Do you offer sustainable or eco-friendly collections?
Yes, our 'Eco-Renova' line features garments made from organic cotton, recycled polyester, and sustainable Tencel to reduce our environmental footprint.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can change or cancel your order within 60 minutes of placement by contacting our support team via live chat.